Genesis Facility Management Inc.

Quality Control

Your facilities are the first, last and sometimes only impression of your organization. At Genesis, we strive to make sure each and every location we service not only keeps your existing customers returning, but attracts new ones as well. From the corner drug store, to the corporate headquarters, every location is of the utmost importance and demands maintenance of the highest quality. Our goal is to ensure the expectations you hold for your facility maintenance are met and exceeded by adhering to a stringent quality control plan.

First in the industry to implement and standardize quality control through advanced call center and service mapping technologies

24 hour live service tracking

Full time devoted quality control department

Up to the minute reporting via secure online job status tracking

Our in house quality control department is dedicated to ensuring customer satisfaction. Routine contact coinciding with each and every service allows Genesis to be proactive in its services.

Our custom developed in house automated service tracking system allows for easier budgeting, forecasting and analysis, which minimizes billing errors and allows closer service scrutiny.

Our service mapping system provides an up to the minute overview of regional maintenance, providing a complete picture of location services and ensuring nationwide coverage.

Secure online web service tracking allows customers to view job status along with actions taken to complete services in real time.


	Quality Control Your facilities are the first, last and sometimes only impression of your organization. At Genesis, we strive to make sure each and every location we service not only keeps your existing customers returning, but attracts new ones as well. From the corner drug store, to the corporate headquarters, every location is of the utmost importance and demands maintenance of the highest quality. Our goal is to ensure the expectations you hold for your facility maintenance are met and exceeded by adhering to a stringent quality control plan. First in the industry to implement and standardize quality control through advanced call center and service mapping technologies 24 hour live service tracking Full time devoted quality control department Up to the minute reporting via secure online job status tracking Our in house quality control department is dedicated to ensuring customer satisfaction. Routine contact coinciding with each and every service allows Genesis to be proactive in its services. Our custom developed in house automated service tracking system allows for easier budgeting, forecasting and analysis, which minimizes billing errors and allows closer service scrutiny. Our service mapping system provides an up to the minute overview of regional maintenance, providing a complete picture of location services and ensuring nationwide coverage. Secure online web service tracking allows customers to view job status along with actions taken to complete services in real time.